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Administrative Receptionist Job
Posted date [18-Nov-2017]  (ID: 11164)


Administrative Receptionist from India and Philippines required

Job Overview:
They will be responsible to answer calls and register the inquiry / complaint efficiently.
They will have to follow up with the concerned department to resolve the issue and close the registered inquiry / complaint, and will be responsible for sending quotations to customers, assist the sales team with pricing and availability of stock, create new customer file.
Main Responsibilities:
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer�s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Qualifications:

College graduate (Bachelors or Equivalent), undergraduates may apply
Minimum of 6 months office work experience, ideally in a Customer Service role, but not essential
Problem Solving skills
Documentation Skills
Must be an excellent communicator
Must be reliable and service orientated

Interested candidates please send their resume to our HR Manager at Cristinepp(at)dutcharabtraders.org
Post Details
Job Title Administrative Receptionist
Description Administrative Receptionist from India and Philippines required

Job Overview:
They will be responsible to answer calls and register the inquiry / complaint efficiently.
They will have to follow up with the concerned department to resolve the issue and close the registered inquiry / complaint, and will be responsible for sending quotations to customers, assist the sales team with pricing and availability of stock, create new customer file.
Main Responsibilities:
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer�s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Qualifications:

College graduate (Bachelors or Equivalent), undergraduates may apply
Minimum of 6 months office work experience, ideally in a Customer Service role, but not essential
Problem Solving skills
Documentation Skills
Must be an excellent communicator
Must be reliable and service orientated

Interested candidates please send their resume to our HR Manager at Cristinepp(at)dutcharabtraders.org
Job Start Date 30/11/2017
Salary Offered 7000
Number of Vacancies 4
Location Job Location -> UAE Dubai
Location City Dubai
    
Desired Candidate's Profile
Gender No Preference
Nationality Nationality -> Philippines
Candidate Current Location
Work Experience 1-2 Years
Candidate Profile Description We need people from India and Philippines. Passionate job candidates to work in administration, operations and customer service. The job role is dynamic and we are looking for candidates with dynamic skill sets as mentioned above. Candidate should have good command of english and basic IT skills including the expertise in MS Office. The candidate should have a Bachelors degree however undergraduates can also apply.
Interested candidates send their resumes to our HR Manager at Cristinepp(at)dutcharabtraders.org
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Accounting
Job Function Job Functions -> Administrative
Employers Details
Company DutchArabTraders
Contact Person Cristine Panglinan
Designation HR Manager
Telephone 00923237742431
Email cristinepp(at)dutcharabtraders.org


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