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Officer-Cards sales support and attrition Job
Posted date [14-Aug-2015]  (ID: 3926)
This post has expired! It was posted more than 365 days ago.


Report to: Manager - Card Sales support and Attrition

Job Purpose:

Support branches and Direct sales with achieving their card sales targets and providing support on service related matters as well as retaining customers.

Key Accountabilities:

·  Preform Anti-attrition Call back to customer to salvage card attrition and meet the card attrition rate target.

· Perform cross-sell of Anti-attrition promotions to encourage card acceptance and usage.

· Ensure card replacement and waiver is done (if any) for all win back acceptance.

· Ensure that card blocking and reversal done (if any) for win back decline.

· Provide all support required to all sales channels to drive cards and portfolio sales and to ensure success via high take-up / conversion rate

· Support resolution of escalated issues impacting card services and business performance.

 

 
Post Details
Job Title Officer-Cards sales support and attrition
Description Report to: Manager - Card Sales support and Attrition

Job Purpose:

Support branches and Direct sales with achieving their card sales targets and providing support on service related matters as well as retaining customers.

Key Accountabilities:

·  Preform Anti-attrition Call back to customer to salvage card attrition and meet the card attrition rate target.

· Perform cross-sell of Anti-attrition promotions to encourage card acceptance and usage.

· Ensure card replacement and waiver is done (if any) for all win back acceptance.

· Ensure that card blocking and reversal done (if any) for win back decline.

· Provide all support required to all sales channels to drive cards and portfolio sales and to ensure success via high take-up / conversion rate

· Support resolution of escalated issues impacting card services and business performance.

 

 
Number of Vacancies 1
Location Job Location -> Oman
    
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Work Experience 1-2 Years
Candidate Profile Description Graduate with minimum 2 years of sales experience in bank cards, loans and other products
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Banking
Job Function Job Functions -> Sales
Employers Details
Company Recruiting firm
Contact Person Amiksha Sahu
Designation Recruitment officer
Email Amiksha.sahu(at)gmail.com


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