Nationality: All Arab Nationals
Languages Known: Arabic & English (Read / Speak / Write)
Industry: Banking BPO / Call Center
Package: Salary + Insurance + Transportation + Incentives
1. Answer calls professionally.
2. Respond to customer inquiries with regards to banking products and services.
3. Research required information using available resources.
4. Handle and resolve customer Internet Banking inquiries and general complaints.
5. Provide customers with product and service information
6. Route calls to appropriate resources.
7. Route service requests to appropriate departments.
8. Follow up with customer calls where necessary.
9. Complete call logs
10. Other duties as assigned.
Contact Person: Swapneel
Contact Number: +971 56 409 3687
Venue: Value Manage. 702. Al Tawhidi Building, Next to ADCB Bank. Bank Street, Bur Dubai, Dubai, UAE
Day: All Days except Friday & Saturday
Time: 9.00 am to 2.00 pm
From Burjuman: Take exit no 3 and walk towards Al Fahidi Metro
From Al Fahidi: Take exit no 1 and walk towards Burjuman Metro.
CARRY TWO COPIES OF YOUR RESUME.