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ARABIC ONLINE STORE SALES REPRESENTATIVE ATHENS/GREECE * VISA SUPPORT*, Job
Posted date [19-Apr-2016]  (ID: 6777)
This post has expired! It was posted more than 365 days ago.



ARABIC ONLINE STORE SALES REPRESENTATIVE

You will be working for one of the best known, largest and most well respected multilingual Contact Centers worldwide; employing several thousand people around the globe, with offices in over 46 countries. The Contact Center handles more than 20,000 telephone based customer service projects every year on a global basis.

The Job

Providing a high caliber Customer interaction as measured by client call quality reports, call audits, and customer satisfaction survey;
Providing pre-sales consultative solutions, which explain features and advantages of client`s products to Customers who call Online Store Sales and Service;
Logging of correct and valid orders and accurately logging all Saved For Later opportunities;
Selling and providing sales support for Client`s Products to drive incremental revenue while ensuring the highest level of Customer Satisfaction Survey scores;
Presenting to the public a strong working expertise in all Client`s Supported Products (now and in the future) as measured by call quality reports, call audits and Customer Satisfaction Survey scores;
Ensuring innovation and quality in all Customer interactions as measured by client call quality reports and Customer Satisfaction Survey scores;
Capturing all required data elements in Client`s internal Online Store and other systems of record as required by training and operational procedures; and
Maintaining a general awareness of Brand`s strengths in the industry.
Post Details
Job Title ARABIC ONLINE STORE SALES REPRESENTATIVE ATHENS/GREECE * VISA SUPPORT*,
Description ARABIC ONLINE STORE SALES REPRESENTATIVE

You will be working for one of the best known, largest and most well respected multilingual Contact Centers worldwide; employing several thousand people around the globe, with offices in over 46 countries. The Contact Center handles more than 20,000 telephone based customer service projects every year on a global basis.

The Job

Providing a high caliber Customer interaction as measured by client call quality reports, call audits, and customer satisfaction survey;
Providing pre-sales consultative solutions, which explain features and advantages of client`s products to Customers who call Online Store Sales and Service;
Logging of correct and valid orders and accurately logging all Saved For Later opportunities;
Selling and providing sales support for Client`s Products to drive incremental revenue while ensuring the highest level of Customer Satisfaction Survey scores;
Presenting to the public a strong working expertise in all Client`s Supported Products (now and in the future) as measured by call quality reports, call audits and Customer Satisfaction Survey scores;
Ensuring innovation and quality in all Customer interactions as measured by client call quality reports and Customer Satisfaction Survey scores;
Capturing all required data elements in Client`s internal Online Store and other systems of record as required by training and operational procedures; and
Maintaining a general awareness of Brand`s strengths in the industry.
Job Start Date 07/09/2015
Salary Offered 14000/Year
Number of Vacancies 10
Location Job Location -> Other Arab Countries
Location City Athens/Greece
    
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location Job Location -> Tunisia
Work Experience 1-2 Years
Candidate Profile Description Prerequisites

Graduates of High School (preferable: College, University)
Native or fluent Arabic speakers
Fluent English (Proficiency level)
Good Knowledge of PC (hardware, software, internet)
Windows, MS Office Suite, Skype, IOS, Windows Media Player, Windows Messenger
Excellent communication skills
Strong team spirit
Passionate about customer service
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Consumer Services
Job Function Job Functions -> Customer Support
Employers Details
Company Talent Job International - Athens, Greece, Multilingual, Jobs, Working Permission, Arabic
Contact Person Efe AKDENIZ
Designation Efe AKDENIZ
Telephone 00306995097864
Email hr(at)talentjob.org



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