High school or University degree
Living in Kuwait. Able to work in Kuwait without visa sponsor.
Must be able to work full time
Fluent in English and Arabic (mandatory), second language advantageous
Experience in Service Industry (Hotels, Restaurants, etc.)
Passion for Exceptional Customer Service
Keen on helping World-famous brands with in depths insight
Excellent computer skills (MS office, access)
Excellent language skills, both oral and written.
Knowledge and ability to lead, think creatively and to motivate others
Organizational and problem solving skills
Understanding and ability to interact effectively with upper levels of management
Ability to handle stress and work under pressure delivering accurate information
Analytical mind and quick thinker. A natural-born problem-solver.
Knowledge and understanding of company work processes via a Basic Training Course.
Ability to travel into different Middle East countries if needed (no visa restrictions due to nationality etc..)
Field of Responsibility:
Country Operations Managers and Senior Project Managers main support on companys internal processes.
Main operational target is to ensure that all mystery shopping visits and reports carried out by the Service Checkers are delivered to the customers in a timely fashion.
Supervising all steps in the operational process:
- Using the internal company software to setup projects
- Monitoring and supervising the correct performance of all activities (mystery shopping
visits allocation; Service Checkers performance; proofreading of reports; ensuring that
all deadlines are met).
Informing and reporting to the Senior Project Manager and the Country Operations Manager.
To perform these tasks efficiently, a Junior Project Manager has to be able to work in a team. He/she has to be able to act independently and flexibly, but also be able to accept supervision and feedback of others. He/she must be responsible, able to work under pressure, willing to learn, open to new processes, be self-disciplined and be able to work in an autonomous way.
Candidates must be willing and able to work from home and work freelance. The Junior Project Manager needs to have a very stable DSL or cable internet connection (1Mb upload/download connection as minimum requirement), a laptop with at least 2 GB RAM. If using a PC, preferably Windows 7 or newer versions. Microsoft Office essential. Working with tablet is not possible.
Several of our clients are important western food & beverage companies, thus some projects involve alcoholic beverages. Our candidates should be able to work within these means.
Approximate Starting Salary: to be discussed on an interview.
If you are interested please send your CV in English directly to: