We're looking for a Customer Services Executive cum Tele caller / Supervisor for a dynamic company in Dubai. Asian nationality Indian, Pakistan, Nepal, Sri lanka and Philippine.
customer service executive to come on board who is very proficient in written and spoken English and ready to learn lots and through themselves into the team.
Customer services tasks will include:
- Providing help and advice to customers on the phone and via email.
- Investigating and solving customers' problems.
- Handling customer complaints
- Issuing refunds or compensation to customers;
- Keeping accurate records of discussions or correspondence with customers;
- Improving customer service procedures, policies and standards for your organization or department;
- Meeting with Management to discuss possible improvements to customer service; and
- Learning about your organizationās products or services and keeping up to date with changes., Asian nationality male and female salary Negotiable depending on experience and qualification plus Accommodation and transportation.
We're looking for a People Person. We need a charismatic personality, energetic and excited to by part of our growing team.
- professional experience in customer services.
- Very good written and spoken English.
- Hands-on experience of MS Office tools.