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Helpdesk Coordinator cum Admin Assistant - Female
Posted date [16-Nov-2016]  (ID: 8591)

Highly skilled in greeting guests in a courteous and professional way
Well versed in managing multiple line phone system and handling multiple incoming calls simultaneously
Demonstrated ability to answer queries of visitors and direct them to the right person
Committed to provide exceptional customer service to clients and coworkers
Excellent knowledge of administrative and clerical procedures
Adept at giving accurate and detailed information to visitors and callers
Able to handle difficult clients tactfully
Expert user of MS Word, Excel, Outlook and front desk software applications
Special talent for scheduling appointment, managing calendars and maintaining conference rooms
Proven record of performing clerical duties such as scanning, photocopying and collating
Thorough understanding of monitoring visitors access and issuing passes
Extremely capable of keeping reception area clean and organized
Expert in ordering, receiving and maintaining office supplies
Provide information regarding products or services of the company
Schedule, reschedule and cancel appointments
Provide information to callers over the telephone
Respond to emails and office correspondence
Update employee attendance and visitors records
Perform basic bookkeeping and record keeping duties
Update shift diaries and report maintenance issues
Perform data entry and filing activities
Sort and distribute incoming mail
Assist in resolving clients issues and complaints
Order supplies and equipment when required
Schedule staff appointments with clients or company representatives
Liaise between departments and provide clerical support
Assist in the planning and preparation of meetings, conferences and conference telephone calls
Make preparations for Board of Directors meetings
Maintain an adequate inventory of office supplies
Provide word-processing and secretarial support
Coordinate the repair and maintenance of office equipment
Responsible for maintaining general office files including client , accounting and contract files, and responsible for employees visa processing, employees complaints
Administers and process all petty cash transactions with the policies and procedures
Receives, issue receipts and deposits all cheques collected from external and internal client and prepare vouchers related to various revenue and expenses
Responsible for documentation, handles import and export transactions
Prepare invoices and receipt vouchers for RTM works.
Filling, scanning, faxing as well as typing specific documents
Manage executive filing and data management systems ensuring timely and accurate document control
Performs general secretarial and clerical functions for the purpose of supporting office operations
Binding documents.
Provide information to callers.
Sending invoices to clients for payment
update receivables
Collection of payments from clients
Receiving complaints from clients and give possible solutions
Report technicians to be deployed in different areas
Coordinate clients for schedule
Update clients preventive maintenance schedule
Make quotations
Makes LPO (Purchasing Order)


For interested applicants, please send your cv to:
hr(at)rfmglobal.com
Post Details
Job Title Helpdesk Coordinator cum Admin Assistant - Female
Description Highly skilled in greeting guests in a courteous and professional way
Well versed in managing multiple line phone system and handling multiple incoming calls simultaneously
Demonstrated ability to answer queries of visitors and direct them to the right person
Committed to provide exceptional customer service to clients and coworkers
Excellent knowledge of administrative and clerical procedures
Adept at giving accurate and detailed information to visitors and callers
Able to handle difficult clients tactfully
Expert user of MS Word, Excel, Outlook and front desk software applications
Special talent for scheduling appointment, managing calendars and maintaining conference rooms
Proven record of performing clerical duties such as scanning, photocopying and collating
Thorough understanding of monitoring visitors access and issuing passes
Extremely capable of keeping reception area clean and organized
Expert in ordering, receiving and maintaining office supplies
Provide information regarding products or services of the company
Schedule, reschedule and cancel appointments
Provide information to callers over the telephone
Respond to emails and office correspondence
Update employee attendance and visitors records
Perform basic bookkeeping and record keeping duties
Update shift diaries and report maintenance issues
Perform data entry and filing activities
Sort and distribute incoming mail
Assist in resolving clients issues and complaints
Order supplies and equipment when required
Schedule staff appointments with clients or company representatives
Liaise between departments and provide clerical support
Assist in the planning and preparation of meetings, conferences and conference telephone calls
Make preparations for Board of Directors meetings
Maintain an adequate inventory of office supplies
Provide word-processing and secretarial support
Coordinate the repair and maintenance of office equipment
Responsible for maintaining general office files including client , accounting and contract files, and responsible for employees visa processing, employees complaints
Administers and process all petty cash transactions with the policies and procedures
Receives, issue receipts and deposits all cheques collected from external and internal client and prepare vouchers related to various revenue and expenses
Responsible for documentation, handles import and export transactions
Prepare invoices and receipt vouchers for RTM works.
Filling, scanning, faxing as well as typing specific documents
Manage executive filing and data management systems ensuring timely and accurate document control
Performs general secretarial and clerical functions for the purpose of supporting office operations
Binding documents.
Provide information to callers.
Sending invoices to clients for payment
update receivables
Collection of payments from clients
Receiving complaints from clients and give possible solutions
Report technicians to be deployed in different areas
Coordinate clients for schedule
Update clients preventive maintenance schedule
Make quotations
Makes LPO (Purchasing Order)


For interested applicants, please send your cv to:
hr(at)rfmglobal.com
Job Start Date 21/12/2016
Salary Offered 3500 AED
Number of Vacancies 1
Location Job Location -> UAE Dubai
Location City Opal Tower Business Bay Dubai UAE
    
Desired Candidate's Profile
Gender Female
Nationality Nationality -> No Preference
Candidate Current Location Job Location -> UAE Dubai
Work Experience 1-2 Years
Candidate Profile Description Bachelor's Degree,
Preferably has experience in Accounting
knows how to use excel
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Facilities Services
Job Function Job Functions -> Administrative Support
Employers Details
Company Reliance Facilities Management
Contact Person Bobbie T. Pantilgan
Designation Human Resource Officer
Telephone 00971561161909
Email hr(at)rfmglobal.com
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