Conducts rounds every day for the patients either personally or by delegation.
Receives patients satisfaction questionnaires, analyzes it, and concludes the results.
Suggests solutions addressing the concerned department, and follow ups actions taken.
Supervises all her delegates in every concerned area and submits reports to the Business Development Manager, Chief Operating Officer with a copy to the Business Development Directorate and Group of QPS. about their achievements.
Suggests in-service training programs to improve her delegates operations and achievements in collaboration with SGH Academy and BARED.