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Reservation Clerk Job
Posted date [07-Dec-2014]  (ID: 1818)
This post has expired! It was posted more than 365 days ago.


Processes reservations by mail, telephone and fax.

Processes reservations from the sales office, other hotel departments, and travel agents.

Knows the type of rooms available as well as their location and layout.

Knows the credit policy of the hotel and how to code each reservation.

Creates and maintains reservation records by date of arrival and alphabetical listing.

Determines room rates based on the selling tactics of the hotel.

Prepares letters of confirmation.

Communicates reservation information to the front desk.

Processes cancellations and modifications and promptly relays this information to the front desk.

Understands the hotel's policy on guaranteed reservations and no-shows.

Tracks future room availabilities on the basis of reservations.

Prepares expected arrival list for front office use.

Handles daily correspondence. Responds to inquires and makes reservations as needed.

Makes sure that files are kept up to date.

Maintains a clean and neat appearance and work area at all times.

Promotes goodwill by beings courteous, friendly, and helpful to guests, mangers, and fellow employees.
Post Details
Job Title Reservation Clerk
Description Processes reservations by mail, telephone and fax.

Processes reservations from the sales office, other hotel departments, and travel agents.

Knows the type of rooms available as well as their location and layout.

Knows the credit policy of the hotel and how to code each reservation.

Creates and maintains reservation records by date of arrival and alphabetical listing.

Determines room rates based on the selling tactics of the hotel.

Prepares letters of confirmation.

Communicates reservation information to the front desk.

Processes cancellations and modifications and promptly relays this information to the front desk.

Understands the hotel's policy on guaranteed reservations and no-shows.

Tracks future room availabilities on the basis of reservations.

Prepares expected arrival list for front office use.

Handles daily correspondence. Responds to inquires and makes reservations as needed.

Makes sure that files are kept up to date.

Maintains a clean and neat appearance and work area at all times.

Promotes goodwill by beings courteous, friendly, and helpful to guests, mangers, and fellow employees.
Job Start Date Immediate
Salary Offered Negotiable
Number of Vacancies 1
Location Job Location -> UAE
Location City Sharjah
    
Desired Candidate's Profile
Gender Female
Nationality Nationality -> No Preference
Candidate Current Location Job Location -> UAE
Work Experience No Experience - Fresher
Candidate Profile Description Arabic speaking is a must
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Hospital & Health Care
Job Function Job Functions -> Hospitality & Tourism
Employers Details
Company Lou Lou'a Beach Resort
Contact Person Lourdes de Souza
Designation Sales Manager
Telephone 0097165285000
Email loulou(at)emirates.net.ae


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