Guest Service Agent - Chinese/Russian Speaker Job
Posted date [18-Apr-2017]
The Sheraton Sharjah is all set to become Sharjah's most prominent address when it opens its doors in the summer of 2015. The resort is set on its own private beach and features 349 elegant rooms and suites, a multi storey spa and recreational facilities besides extensive food and beverage areas. Food and Beverage will include 4 restaurants, 3 lounges and the biggest wedding, conference and meeting facilities in the Northern Emirates.
Marriott International is the world's leading global hospitality company, with more brands, more hotels and more
opportunities for associates to grow and succeed. With 5,700 properties, you'll find us in your neighborhood and in more
than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your
Ensure prompt, efficient and courteous reception of guests.
Record and administer arrivals and departures.
Full awareness of current daily status of Hotel.
Thoroughly conversant with all room types, d√©cor and outlook.
Communication and recording of complaints.
Be aware of daily functions, events, VIP and group arrivals.
Ensure guest‚s immediate requirements are catered for.
Awareness of regular guest names & requirements.
Receipt of payments.
Issue safe deposit boxes and allow guest access in accordance with procedures.