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Guest Service Center (Telephone) Agent - Arabic speaker Job
Posted date [18-Apr-2017]  (ID: 9626)
Location Description:
The Sheraton Sharjah is all set to become Sharjah's most prominent address when it opens its doors in the summer of 2015. The resort is set on its own private beach and features 349 elegant rooms and suites, a multi storey spa and recreational facilities besides extensive food and beverage areas. Food and Beverage will include 4 restaurants, 3 lounges and the biggest wedding, conference and meeting facilities in the Northern Emirates.

Company Description
Marriott International is the world's leading global hospitality company, with more brands, more hotels and more
opportunities for associates to grow and succeed. With 5,700 properties, you'll find us in your neighborhood and in more
than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your
World. SM...


Assist guest with all different queries.
To act on handling a complaint by the policies and procedures.
To record all required data and issues.
To confirm service delivery to every guest.
To follow all telephone handling standards, policies, and procedures.
To report all defects at all times.
To follow all safety and security procedures.
To always be aware and informed of the hotel promotions at all times.
To have a general training in all departments of the hotel.
Post Details
Job Title Guest Service Center (Telephone) Agent - Arabic speaker
Description Assist guest with all different queries.
To act on handling a complaint by the policies and procedures.
To record all required data and issues.
To confirm service delivery to every guest.
To follow all telephone handling standards, policies, and procedures.
To report all defects at all times.
To follow all safety and security procedures.
To always be aware and informed of the hotel promotions at all times.
To have a general training in all departments of the hotel.
Job Start Date 01/06/2017
Number of Vacancies 1
Location Job Location -> UAE Sharjah
Location City Sharjah
    
Desired Candidate's Profile
Gender No Preference
Nationality Nationality -> Any Arabic Nationality
Candidate Current Location Job Location -> UAE
Work Experience 1-2 Years
Candidate Profile Description High school certification
Very good communication skills
Arabic is a must
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Hospitality
Job Function Job Functions -> Hospitality & Tourism
Employers Details
Company Sheraton Sharjah Resort and Spa
Telephone 00971 6 563 0000


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