Deliver an exceptional dining experience for our Guest so that they are Delighted throughout the their Guest Journey in our Restaurant
Ensuring the Restaurant is set up correctly for service
Having full knowledge of the menu
Taking orders from all Guests that want to dine
Being responsible for a station during service
Ensuring consistent service standards are delivered by all team members at all times
Demonstrating exceptional customer service skills consistently to all Guests of the Hotel and restaurant
Assist in the training of new team members
Supporting the management team to ensure their high service standards are maintained and continuously developed to continue to meet and exceed Guest needs
Together with providing excellent service and efficient delivery of food and beverage, as our Head Waiter/Waitress you will ensure that members and guests' dining experience is both memorable and of an exceptional standard, leaving the Guests feeling Delighted.
The successful Head Waiter/Waitress will:
Ideally have previous experience in a four or five star establishment
Have excellent customer service skills
Be well presented
Have a passion to learn and to exceed expectations. We are looking for a full-time Head Waiter/Waitress to join their team, working 40 hours per week. You will be working 5 days out of 7 including evenings and weekends. Flexibility with additional hours of work is required to ensure the needs of the business are met at all times.
Send your CV to careersazuracruisesuk.com