� Chasing debt by telephone, email and reducing debtor days.
� Processing and generating reminder letters and monthly statements.
� Liaising with the sales teams to resolve outstanding queries.
� Handle disputed invoices and negotiate to bring payment within the agreed terms
� Flag slow paying and/or default customers so that necessary steps can be taken
� Undertake complex account/ledger reconciliation
� Be prepared to undertake any other function as directed by the senior staff in the department and to deputies for the Credit Controller in his/her absence.
� Prepare files for transfer to the Debt Recovery Department
� Liaise with the Legal team in UK and third party collectors in case of accounts gone legal
� Propose write off of irrecoverable WIP and disbursements
� Providing ad-hoc reporting as and when requested
� Identifying the payments in the bank statement.
� Allocating the cash on timely manner.
� Maintaining the proof of the payment
� Develop and maintain and excellent working relationships with Sales teams
� Ensure that all inquiries from Sales are being treated properly and quickly
� Escalate non-compliant issues or identified training requirements
� General administration
� Be proactive member of the team, providing cover and support for team members for any periods of absence
Qualifications and Experience
� Previous experience in Credit Control
� Knowledge about the complete Order to Cash cycle
Skills & Competencies
� Organized and possesses a great
ability to multi-task with a deep understanding of the sales process and account management relations
� Attention to detail
� Knowledge of Accounting
� Sound decision maker
� Excellent interpersonal, listening, verbal and written communication skills (English)
� Conscientious and committed to finishing a job to a high standard
� Curiosity to investigate anomalies and tenacity to solve problems
� Approaches tasks in a logical, commonsense manner
� Team player � willingness to help/cover others on the team, likewise ensuring your own work up-to-date for others to cover in times of absence
� Self-starter � ability to work without supervision
� Pro-active with �can do� attitude
Candidate are required to be on spouse / fathers sponsorship and the visa should be issued from Dubai.
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