Be present at all scheduled flight landings and assist incoming guests with baggage clearance and directing them to transport facilities.
Stand by at the arrival terminal for every flight arrival.
If the pickup is not arranged by the hotel then, Guest should be shown only to the recommended taxi or limousine.
Responsible for good service and maintain close relationship with all official sectors at the airport and most of all, maintain a spirit of team work among the hotels personnel. Submit names and arrival flight numbers to meeting service staff.
Must follow the working schedule properly. Any changes to be reported and approved by front office manager, assistant front office manager and assistant managers.
Maintain detailed knowledge of all facilities and services offered by the hotel.
Guests to be welcomed at the airport and ensure transportation is arranged.
Maintain a good relationship with airline personnel, immigration and custom officers under the guidance of the Manager.