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Call Center Agent / Customer Care Agent Job
Posted date [20-Dec-2014]  (ID: 1882)
This post has expired! It was posted more than 365 days ago.


JOB TITLE: Call Center Agent / Customer Care Agent
LOCATION : BAHRAIN
JOB REFERENCE NO : GN 1226

Arabic nationally Bahraini preferable Male only with minimum 1.5 years experiences

Job Responsibilities:
Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.
Call Center Representative Job Duties:
Determines requirements by working with customers.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Maintains call center database by entering information.
Keeps equipment operational by following established procedures; reporting malfunctions.
Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Call Center Representative Skills and Qualifications:
Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking

Send your Cv as an attachment in MS Word with job Title and Reference Number as your subject title to : neza.sec(at)gmail.com
Candidates no need to resend your CV for the same positions, Your CV will remain in our database and will be consider
Post Details
Job Title Call Center Agent / Customer Care Agent
Description JOB TITLE: Call Center Agent / Customer Care Agent
LOCATION : BAHRAIN
JOB REFERENCE NO : GN 1226

Arabic nationally Bahraini preferable Male only with minimum 1.5 years experiences

Job Responsibilities:
Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.
Call Center Representative Job Duties:
Determines requirements by working with customers.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Maintains call center database by entering information.
Keeps equipment operational by following established procedures; reporting malfunctions.
Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Call Center Representative Skills and Qualifications:
Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking

Send your Cv as an attachment in MS Word with job Title and Reference Number as your subject title to : neza.sec(at)gmail.com
Candidates no need to resend your CV for the same positions, Your CV will remain in our database and will be consider
Number of Vacancies 1
Location Job Location -> Bahrain
    
Desired Candidate's Profile
Gender Male
Nationality Nationality -> Bahrain
Candidate Current Location
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Other
Job Function Job Functions -> Customer Support
Employers Details
Company GULF APPOINTMENTS
Email neza.sec(at)gmail.com


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