Egyptians, Jordanians, Lebanese, Sudanese with both visit / employment visa (labor or immigration)
Moroccans and Algerians on visit visa (over 30 years for males and 40 years for females)
Moroccans, Tunisians, Algerians of any age with employment visa under Immigration (employment visa transferable) who are able to join immediately.
Studying each clients payment record: Analyzing, differentiating and categorizing clients with overdue balances in order to proceed to the next step.
Sending reminders via email for clients with overdue balances: Formulate a standard, professional and courteous mail along with every details of the client stating clearly the intended motive of the email.
Making calls: Study outstanding balances of a given client and make a call with mentioning our name and department and the purpose of the call with a professional manner along with phone etiquette..
Answering phone calls and emails: Answering phone calls with stating company, own and department name then giving answers to clients queries accordingly, sometimes, transferring the call to the right department. Replying, forwarding or receipt emails in a timely manner so as to eliminate load of emails.
Following up clients: Once the above mentioned points are executed, reviewing and re-initiating calls and reminders with the cooperation of the admin department.
Meeting clients in person: Preparing all the necessary documents and tools to meet a client and also study back his payment history to meet and solve any issues regarding payments and billings.
Introductory Email: Send a first email to the clients that finished the payment of the 40% along with the company bank account details.
Liaise with Accounts department: Follow up with the bank about transactions which we did not received, Carry out billing, collection and reporting activities according to specific deadlines, Reconciliation of costumers accounts, monitoring costumers account details or non-payment, delayed payment and other irregularities.
Communicate with clients abroad: To follow clients payment.