Makes telephone calls, in-person visits and presentations to existing and prospective customers.
Researches sources for developing prospective customers and for information to determine their potential.
Develops clear and effective written proposals/quotations for current and prospective customers.
Expedites the resolution of customer problems and complaints in coordination with the Regional Sales Manager
Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.
Analyzes the territory/markets potential and determines the value of existing and prospective customers value to the organization.
Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities.
Identifies advantages and compares organizations products/services.
Supplies management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services available in the market.
Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends.
Handles the money collection.