Customer Service Executives : 5
Experience :- 2 to 5 Years
· Answering queries
· Promotion of Value Added Services.
· Communicating with the customers in a polite and helpful manner.
· Constantly updating self on the updates set by CGI/EOI
· Form Filling of the applications as per the requirement.
· Accepts service charge, courier charge and passport/visa fee in cash.
· Tallying and accounting of day end cash.
Outstanding communication and interpersonal skills
Excellent time management and organizational skills
Persuasive, emphatic with good problem solving skills
Good knowledge of Microsoft Outlook, excel and Internet Explorer
Ability to deal with external and internal customer support in a professional manner
Quick learner, detail oriented and ability to adapt to new processes in limited time frame
Multi tasking skills and ability to work under pressure
For more info: http://raoassociates.biz/blog/jobs/customer-service-executives/