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Ideally we are seeking someone with prior experience in the Hotel / serviced apartments industry with outstanding experience as a Reservations Agent and proven organizational skills.
The candidate must have the following:
Previous working experience in a similar role in 1-2 years is a must
Excellent verbal and written communication skills
Excellent customer service experience with the ability to handle and resolve complaints and ensure the customer is king throughout the process
Computer literate in MS Office
Ability to communicate at all levels and calm a situation to enable resolution