Restaurant Captain Duties and Responsibilities:
� Always greet and welcome guests promptly in a warm and friendly manner.
� Assist guest with table reservation and on seating.
� Ensure guest are serviced within specified time.
� Has a good knowledge of menu and presentation standards.
� Able to answer any questions regarding menu and assist with menu selections.
� Set tables according to type of event and service standards.
� Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
� Responsible for clearing, collecting and returning food and beverage items to proper area.
� Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
� Present accurate final bill to guest and process payment.
� Ensures that hotel brand standards and SOP's are consistently implemented.
� Work with fellow staffs and manager to ensure that the restaurant achieves its full potential.
� Completes the daily responsibilities that are set for each individual shift.
� Complete closing duties, including restocking items, turning off lights, etc.
� Any other duties related to food and beverage service assigned by the manager.
Diploma or degree in Hotel Management or related field.
2 � 3 years of work experience in fine dining.
Should have pleasing personality.
Excellent guest service skill.
Good knowledge of food and beverage service.