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Bicycle Mechanic Job
Posted date [25-Aug-2016]  (ID: 7901)



If you thrive in a fast-paced sales environment and are looking for a long-term career then apply now!

Customer Experience
- Understands and demonstrates a high level of customer care putting customers needs first.
- Can make and receive phone calls in a professional and courteous manner with good articulation.
- Displays good listening skills to identify customers needs.
- Actively supports and communicates with colleagues and customers to ensure the smooth operation of the service center.
- Report damaged bikes to management to avoid poor customer.
- Ensure sound levels are appropriate to the working environment, and not effecting the customer experience e.g. during incoming phone calls.

Commercial Focus
- Can $%&!# bikes for repair with a commercial eye, and identifies appropriate service level for each booking.
- Aware of stock levels of parts and accessories to help with sell through and stock turnover.
- Meets service level turnaround times to maintain high work rate and ensure customer expectations are met.
- Demonstrates flexibility in order to meet company needs e.g. uplifts in service center booking and stock takes.

Qualifications
- Minimum of 2 year bike mechanic experience in a retail store required.
- Technical service: Basic tune-ups to complete overhauls
- Knowledge of all bike tools required
- Assist in day-to-day operations of the shop.
- Has unrivaled patience and troubleshooting skills.
- Previous experience with various bike components, service tools, and machinery required.
- Passion for cycling / bicycles.
- Ability to build all levels of bikes from the box to a safe, ride ready bike required.
- Ability to stand and move in an active, team-oriented environment for extended periods required.
- Ability to communicate fluently with co-workers and guests in accurate spoken and written English required.
- Basic computer skills.
- Commitment to exceptional customer service.
- Ability to work a flexible schedule; including nights, holidays and weekends required.
- LightSpeed Cloud POS experience preferred.
- Able to fit customers to all types of bikes.
- An enthusiastic, friendly, positive attitude and ability to maintain patience under pressure at all times.

Please email us your current CV and a cover letter outlining: why you want to join our team? What your salary expectations? When you will be ready to join? Your application is completely confidential and can be sent to recruitment at dde-me dot com.
Post Details
Job Title Bicycle Mechanic
Description If you thrive in a fast-paced sales environment and are looking for a long-term career then apply now!

Customer Experience
- Understands and demonstrates a high level of customer care putting customers needs first.
- Can make and receive phone calls in a professional and courteous manner with good articulation.
- Displays good listening skills to identify customers needs.
- Actively supports and communicates with colleagues and customers to ensure the smooth operation of the service center.
- Report damaged bikes to management to avoid poor customer.
- Ensure sound levels are appropriate to the working environment, and not effecting the customer experience e.g. during incoming phone calls.

Commercial Focus
- Can $%&!# bikes for repair with a commercial eye, and identifies appropriate service level for each booking.
- Aware of stock levels of parts and accessories to help with sell through and stock turnover.
- Meets service level turnaround times to maintain high work rate and ensure customer expectations are met.
- Demonstrates flexibility in order to meet company needs e.g. uplifts in service center booking and stock takes.

Qualifications
- Minimum of 2 year bike mechanic experience in a retail store required.
- Technical service: Basic tune-ups to complete overhauls
- Knowledge of all bike tools required
- Assist in day-to-day operations of the shop.
- Has unrivaled patience and troubleshooting skills.
- Previous experience with various bike components, service tools, and machinery required.
- Passion for cycling / bicycles.
- Ability to build all levels of bikes from the box to a safe, ride ready bike required.
- Ability to stand and move in an active, team-oriented environment for extended periods required.
- Ability to communicate fluently with co-workers and guests in accurate spoken and written English required.
- Basic computer skills.
- Commitment to exceptional customer service.
- Ability to work a flexible schedule; including nights, holidays and weekends required.
- LightSpeed Cloud POS experience preferred.
- Able to fit customers to all types of bikes.
- An enthusiastic, friendly, positive attitude and ability to maintain patience under pressure at all times.

Please email us your current CV and a cover letter outlining: why you want to join our team? What your salary expectations? When you will be ready to join? Your application is completely confidential and can be sent to recruitment at dde-me dot com.
Job Start Date immediate
Salary Offered Negotiable
Number of Vacancies 2
Location Job Location -> UAE Dubai
Location City Dubai
    
Desired Candidate's Profile
Gender No Preference
Nationality Nationality -> No Preference
Candidate Current Location Job Location -> UAE
Work Experience 3-6 Years
Candidate Profile Description Customer Experience
- Understands and demonstrates a high level of customer care putting customers needs first.
- Can make and receive phone calls in a professional and courteous manner with good articulation.
- Displays good listening skills to identify customers needs.
- Actively supports and communicates with colleagues and customers to ensure the smooth operation of the service center.
- Report damaged bikes to management to avoid poor customer.
- Ensure sound levels are appropriate to the working environment, and not effecting the customer experience e.g. during incoming phone calls.

Commercial Focus
- Can $%&!# bikes for repair with a commercial eye, and identifies appropriate service level for each booking.
- Aware of stock levels of parts and accessories to help with sell through and stock turnover.
- Meets service level turnaround times to maintain high work rate and ensure customer expectations are met.
- Demonstrates flexibility in order to meet company needs e.g. uplifts in service center booking and stock takes.
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Retail
Job Function Job Functions -> Customer Servic
Employers Details
Company Dubai Desert Extreme
Contact Person Sarah Gill
Designation HR Executive
Telephone 00971529040025


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