With a mission To complement the families with value added guest services and unique entertaining surprises, while serving the tenants for enhanced mutual benefits, Hyatt Plaza, a sister concern of Qatar Central Markets Company, has been serving generations of families in Qatar since 2003. Hyatt Plaza Shopping Mall is situated in one of the fastest growing areas in Doha, Al Waab. Placed very next to the magnificent Aspire Park and in the vicinity of sports city, Hyatt plaza provides the right ambience for families to shop, relax, dine and enjoy....
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Scope of work
To attend to all telephone calls with greeting of the day and addressing Hyatt Plaza.
To build an excellent rapport with visitors, customers and address all their grievances and try to sort out amicably.
To collect and acquire full information and details of the mall tenants, activities, sales, promotions, etc. in the mall to provide the visiting customers or callers.
To attend to the customers complaints, feedback, suggestions, and any other enquiries or redirect their requirements to concerned authorities.
To record all the comments from customers and submit to superiors for adequate action.