As one of Dubai's leading local supermarket chains, West Zone Fresh continues to put our customers at the centre of everything we do. That's why we create well-designed stores that allow a relaxing shopping experience, and offer a wide range of quality, imported and locally produced products at very attractive prices. But customer service is about more than this; it's about making visitors to our stores feel welcome, happy and well looked after.
Since 2005, when the company was incorporated, our commitment to staff training and professional development has been the key to success. By listening to the ideas and opinions of the men and women that work in our stores, we continue to improve what we do and how we do it. Our employees are among our greatest assets and their contribution makes the difference between success and failure, which is why we're dedicated to giving our customers the shopping experience they deserve....
THE COOKING CONTROL POINT
THE HOLDING CONTROL POINT
THE SERVING CONTROL POINT
COOLING OF FOOD
RE-HEATING OF FOOD
THE CLEANING CONTROL POINT
FITNESS FOR WORK / STAFF ILLNESS POLICY
FOOD COMPLAINTS PROCEDURE
INSPECTION BY REGULATORY AGENCIES
USEFUL CONTACTS AND TELEPHONE NUMBERS
MASTER COPIES OF FOOD SAFETY FORMS