Coordinates activities in order to ensure project goals are accomplished within defined scope, time, and cost constraints.
Determine what should and what should not be outsourced on a go-forward basis.
Identifies user needs and directs building of Management Information System (MIS) teams to work across all levels of the organization.
Explores new technologies for future planning and potential implementation.
Interfaces with industry on information management and information technology matters.
Assess IT operational capabilities and define opportunities to create business value and service improvement
Directly monitor and activate the Paris Group-server.
Responsible for all network technical and operational standards including Change, Incident and Problem Management
Design and implement the Network system
Design & maintain Disaster Recovery sites
Provide support in operation, installation, configuring and maintaining UNIX, Linux, Windows and Mac based servers (including High Performance Computing servers) in WCMCQ's facilities
Develops, installs, administers, and troubleshoots services on servers including: World Wide Web, Domain Name Service (DNS) and Email
Implement BPN system to all Paris Group Outlets
Establishes and maintains provisions for fault tolerance and backups on servers and individual client systems as designated.
Provide support in operation, installation, configuring and maintaining Backup Tape Library environment.
Assist in planning and evaluation of server hardware and software
Install and integrate software on servers
Coordinate requests placed in Issue Tracking System for the timely resolution of problems by the Server Support group
Study and learn from the latest developments in technology and implement them to enhance user services
Assigning problems to the right groups the first time
Ensure that all concerned staff are trained and provided with the appropriate documentation and information where needed.
Ensure the safety in the working area.
May act as strategic partner of identified/specified group or group of smaller units and provides consultative IT services.
Perform other related functions that may be assigned from time to time.