As one of Dubai's leading local supermarket chains, West Zone Fresh continues to put our customers at the centre of everything we do. That's why we create well-designed stores that allow a relaxing shopping experience, and offer a wide range of quality, imported and locally produced products at very attractive prices. But customer service is about more than this; it's about making visitors to our stores feel welcome, happy and well looked after.
Since 2005, when the company was incorporated, our commitment to staff training and professional development has been the key to success. By listening to the ideas and opinions of the men and women that work in our stores, we continue to improve what we do and how we do it. Our employees are among our greatest assets and their contribution makes the difference between success and failure, which is why we're dedicated to giving our customers the shopping experience they deserve....
Typical responsibilities of the job include:
recruiting, training, supervising and appraising staff
maintaining statistical and financial records
dealing with customer queries and complaints
overseeing pricing and stock control
maximising profitability and setting/meeting sales targets, including motivating staff to do so
ensuring compliance with health and safety legislation
preparing promotional materials and displays
liaising with head office