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Opening for Smartphone /iPhone Service technician Job
Posted date [11-Apr-2015]  (ID: 2731)
This post has expired! It was posted more than 365 days ago.


Job Title: Smartphone technician

Compensation :Pay raises with performance

Brief Overview :
Serve customer by diagnosing and trouble shooting and repairing and a happy serving Team
BasicQualifications:

Outstanding customer service skills
Excellent technical, problem solving, and analytic skills
Exceptional organizational skills
Minimum computer Knowledge
Work well in team environment
Ability to work flexible hours, including weekends and holidays
High school diploma or Any technical certified courses
Preferred Qualifications:

Experience repairing electronics, smartphones, PC/MACs.
Technical degree or certification in Electronics or Consumer Electronics
Previous experience working at retail electronics store
Tasks and Responsibilities:

Diagnose, troubleshoot and repair devices
Provide recommendations for problem resolution
Explain complex technical issues to customers in a non-technical, simple to understand manner
Provide repair and replacement estimates to customers
Ensure that all repairs meet or exceed Totoodo quality standards
Greet customers in a friendly manner and maintain a positive work environment
Answer phone calls to the store with a professional, courteous and friendly demeanor
Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
Keep track of all devices and inventory while safeguarding all store stock
Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
Maintain the cleanliness and professional appearance of the store
Post Details
Job Title Opening for Smartphone /iPhone Service technician
Description Job Title: Smartphone technician

Compensation :Pay raises with performance

Brief Overview :
Serve customer by diagnosing and trouble shooting and repairing and a happy serving Team
BasicQualifications:

Outstanding customer service skills
Excellent technical, problem solving, and analytic skills
Exceptional organizational skills
Minimum computer Knowledge
Work well in team environment
Ability to work flexible hours, including weekends and holidays
High school diploma or Any technical certified courses
Preferred Qualifications:

Experience repairing electronics, smartphones, PC/MACs.
Technical degree or certification in Electronics or Consumer Electronics
Previous experience working at retail electronics store
Tasks and Responsibilities:

Diagnose, troubleshoot and repair devices
Provide recommendations for problem resolution
Explain complex technical issues to customers in a non-technical, simple to understand manner
Provide repair and replacement estimates to customers
Ensure that all repairs meet or exceed Totoodo quality standards
Greet customers in a friendly manner and maintain a positive work environment
Answer phone calls to the store with a professional, courteous and friendly demeanor
Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
Keep track of all devices and inventory while safeguarding all store stock
Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
Maintain the cleanliness and professional appearance of the store
Job Start Date 11/04/2015
Salary Offered 2000
Number of Vacancies 10
Location Job Location -> UAE Dubai
Location City Dubai
    
Desired Candidate's Profile
Gender Male
Nationality Nationality -> India
Candidate Current Location Job Location -> UAE Dubai
Work Experience 3-6 Years
Candidate Profile Description good communication skills,
Technical skills
Flexible for time and locations
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Telecommunications
Job Function Job Functions -> Technician
Employers Details
Company Totoodo Mobile Communications Service pvt ltd
Contact Person Robin
Designation Hr Manager
Telephone 007026604421
Email hr(at)totoodo.com


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