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Administrative Representative
Posted date [21-Nov-2016]  (ID: 8607)

We are look for a Filipino Admininstrative Representative for our company.

Job Details

Company Name: Dutch Arab Traders
Employment Type: Full Time
Monthly Salary: 6000 AED
Job Role: Administrative Representative
Benefits: Health Insurance
Minimum Work Experience: 1-2 Years
Minimum Education Level: Bachelors Degree(Not Mandatory)
Company Size: 100-200 Employees
Career Level: Mid-level

Job description

We are looking for a Filipino customer-oriented service representative. This person will act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.

The target is to ensure excellent service standards and maintain high customer satisfaction.

Responsibilities

Manage large amounts of incoming calls.
Generate, maintain and manage customer records.
Identify and assess customers needs to achieve satisfaction.
Build sustainable relationships of trust through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Meet personal/customer service team sales targets and call handling quotas.
Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.

Interested candidates can send their resume to our HR Manager on our corporate email address Hashamhr(at)dutcharabtraders.org
Post Details
Job Title Administrative Representative
Description We are look for a Filipino Admininstrative Representative for our company.

Job Details

Company Name: Dutch Arab Traders
Employment Type: Full Time
Monthly Salary: 6000 AED
Job Role: Administrative Representative
Benefits: Health Insurance
Minimum Work Experience: 1-2 Years
Minimum Education Level: Bachelors Degree(Not Mandatory)
Company Size: 100-200 Employees
Career Level: Mid-level

Job description

We are looking for a Filipino customer-oriented service representative. This person will act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.

The target is to ensure excellent service standards and maintain high customer satisfaction.

Responsibilities

Manage large amounts of incoming calls.
Generate, maintain and manage customer records.
Identify and assess customers needs to achieve satisfaction.
Build sustainable relationships of trust through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Meet personal/customer service team sales targets and call handling quotas.
Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.

Interested candidates can send their resume to our HR Manager on our corporate email address Hashamhr(at)dutcharabtraders.org
Job Start Date 15/12/2016
Salary Offered 6000 AED
Number of Vacancies 4
Location Job Location -> UAE Dubai
Location City Dubai
    
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Work Experience 1-2 Years
Candidate Profile Description Proven customer support experience or experience as a client service representative
Track record of achieving targets
Email Drafting skills are compulsory
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively

Interested candidates can send their resume to our HR Manager on our corporate email address Hashamhr(at)dutcharabtraders.org
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Wholesale
Job Function Job Functions -> Administrative
Employers Details
Company Dutch Arab Traders
Contact Person Hasham
Designation HR Manager
Telephone 971536476983
Email hashamhr(at)dutcharabtraders.org
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