Food Service Officer Job Vacancy in UAE Dubai
Posted date [2024-09-03]
(ID: 31545)
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We are the leading strategic investment holding group in the food and retail sectors across the MENA (Middle East, North Africa) region. We are proud of our Saudi heritage, our current international presence and the ethical business model that sets us apart. We think that companies perform best when they play to their strengths. For us, this means focusing our resources on building a strong portfolio of assets in the food and retail sectors. Through companies under our two entities, Savola Foods and Savola Retail, we now operate large numbers of grocery stores and produce everyday household staples loved by consumers in 50 countries. Our profits also come from stakes we hold in other companies in our core sectors and other industries.... |
Responsible for incoming Food Service customer calls. and handling calls efficiently to ensure customer queries are addressed promptly.
Generate sales leads to Identify potential sales opportunities and pass them on to the sales team.
Identify and assess customers’ needs to achieve customer satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid, and complete information to customers by using the right methods/tools
Meet sales team/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Maintain accurate and detailed records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers