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Associate Logistics Trainer Job Vacancy in UAE Dubai

Posted date [2024-09-16]   (ID: 31748)
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Gulf and UAE company jobs
Burger King is a restaurant located in UAE, serving a selection of Burgers, Fast Food, Sandwiches that delivers across Abu Dhabi Gate City, Abu Dhabi Hills, Abu Dhabi International Airport, Abu Hail and Abu Samrah.

The Associate Logistics Trainer acts as the Chief Training Officer for thousands of Talabat Riders across multiple cities in the UAE. This role involves setting up the team and creating SOPs with the ultimate goal of ensuring both rider satisfaction and customer happiness.


What’s on Your Plate?

Responsible for onboarding of new riders and reboarding of existing riders

Responsible for training and retraining riders about internal SOPs and new features/policies

Build training SOPs and metrics to measure rider performance and compliance

Document all training activities

Assess the effectiveness of training through surveys/feedback

Groom rider quality such as behaviour, appearance, professionalism, presentational, etc

Set up a performance improvement plan to improve the performance of low-performing riders

Provide a daily/weekly/monthly onboarding/reboarding report to the Rider Manager

Reduce rider complaints originating from customers

What did we order?

Bachelor's Degree

3-4 years of experience as a training professional

Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms, etc

Strong communication skills, both written and verbal. English and Urdu are a must. Arabic is a plus.

Influencer and a negotiator with good public speaking and presentation skills

People management skills: Experience in managing a big group of people



Who we are

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!

talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide
Job Title Associate Logistics Trainer
Job Description The Associate Logistics Trainer acts as the Chief Training Officer for thousands of Talabat Riders across multiple cities in the UAE. This role involves setting up the team and creating SOPs with the ultimate goal of ensuring both rider satisfaction and customer happiness.


What’s on Your Plate?

Responsible for onboarding of new riders and reboarding of existing riders

Responsible for training and retraining riders about internal SOPs and new features/policies

Build training SOPs and metrics to measure rider performance and compliance

Document all training activities

Assess the effectiveness of training through surveys/feedback

Groom rider quality such as behaviour, appearance, professionalism, presentational, etc

Set up a performance improvement plan to improve the performance of low-performing riders

Provide a daily/weekly/monthly onboarding/reboarding report to the Rider Manager

Reduce rider complaints originating from customers

What did we order?

Bachelor's Degree

3-4 years of experience as a training professional

Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms, etc

Strong communication skills, both written and verbal. English and Urdu are a must. Arabic is a plus.

Influencer and a negotiator with good public speaking and presentation skills

People management skills: Experience in managing a big group of people



Who we are

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!

talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide
Post Details
Job Start Date
Salary from 0.00
Salary to 0.00
Number of Vacancies 1
Location Job Location -> UAE Dubai
Location City Dubai
    
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Work Experience 1-2 Years
Candidate Profile Description
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Logistics and Supply Chain
Job Function Job Functions -> Logistics-Transportation
Employers Details
Company talabat
Contact Person
Designation
Telephone +6582836165
Email info(at)talabat.com
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