When a cyberattack paralyzed critical systems for an aviation firm, it turned to Deloitte’s CIR3 services to help respond, recover, and transform from the incident. |
Deloitte has a proud legacy in the Middle East region, with an uninterrupted presence since 1926, and is present across 23 offices in 15 countries with 7,000+ professionals in the Levant region and the wider GCC.
We have served as trusted advisors for clients for almost 100 years and contributed to the advancements and growth of the professional services industry in the region.
We have received numerous awards in the last few years, such as Brand Finance’s strongest and most valuable "commercial services" brand in the world for the 6th consecutive year (2024), the Great Place to Work® and Best Workplaces™ in the UAE (2022-2023), the Great Place to Work® and Best Workplaces™ in the KSA (2022-2023), "World’s Most Attractive Employers" (2023), the Middle East Tax Firm of the year (2023). These awards are a recognition of how Deloitte makes an impact that matters to its clients, talent, and society.
We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.
Our Purpose
Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.
Our shared values guide the way we behave to make a positive, enduring impact:
Lead the way?
Serve with integrity?
Take care of each other?
Foster inclusion?
Collaborate for measurable impact?
The overall role involves supporting the Business Quality and Central Contracting Team with internal project management and reporting including administrative support on day-to-day tasks. The successful candidate’s key responsibilities include, but are not limited to, the following:
Manage the service request queue for the Contracting team.
Initial review of requests and assigning reviews to relevant reviewers from the Contracting team.
Have an overview of workload/ service request queue and liaise with team Director for workload distribution.
Support with organizing and facilitating team related administrative tasks.
Prepare metrics and reports for stakeholders in relation to the contracting service requests.
Support the team Director with template updates, contract repository, legal research, and other day-to-day tasks.
Communicate with stakeholders about scheduling, staffing and technical requirements.
Organizing and managing actions related to ongoing Business Quality projects.
Create schedules and collect documents to track Business Quality projects and outcomes.
Translate metrics into actionable, meaningful intelligence. Schedule regular meetings and record decisions (e.g. assigned tasks and next steps).
Break projects into doable tasks and set timeframes and goals.
Monitor project progress and address potential issues.
Create and update workflows.
Prepare and provide documentation to internal teams and key stakeholders.
Retrieve necessary information (e.g. user/client requirements and relevant case studies).
Track expenses and predict future costs.
Coordinate quality controls to ensure deliverables meet requirements.
Measure and report on project performance.
Act as the point of contact for all participants.
Carrying out general support services to the wider team.
Prepare training material, reports, presentations, keep intranet page updated.
Any other administrative tasks as assigned.
Leadership capabilities: