As one of the world’s top hospitality companies, Hyatt remains committed to caring for people so they can be their best. |
Salary: £26,460 per annum + service charge
We are delighted to be advertising for a Receptionist at Hyatt’s new UK hotel located in London Blackfriars.
About Hyatt Regency London Blackfriars
Hyatt Regency London Blackfriars is a Grade II listed hotel located in the heart of the City, offering 204 stylish guest rooms and suites. Buried in the heart of the historic Square Mile directly outside Blackfriars station, close to St Paul’s Cathedral, the Tate Modern and Shakespeare’s Globe Theatre. The Grade II listed hotel is steeped in regal history, residing on the former grounds of King Henry VIII's Bridewell Palace. Recently opened, the hotel boasts a conference floor with 4 meeting spaces, 2 restaurants and 1 signature bar.
Duties and tasks related to the Receptionist role include
Connecting with guests upon arrival delivering an efficient and prompt check in process, as well as connecting with guests through memorable goodbyes
Ensuring that all guests have the appropriate credit facilities established, and handling cash transactions and billing
Assisting with guest requests throughout their stay
Make note of guest preferences in anticipation of their next stay at a Hyatt hotel
Maximising revenue opportunities through up selling
Providing extensive knowledge of the available Hotel services and facilities, as well as information and assistance regarding the surrounding areas of the Hotel
Benefits of the Receptionist role include:
12 complimentary nights per year of service across Hyatt Hotels worldwide
Employee and Friends & Family rates across Hyatt Hotels worldwide
F&B Discounts of up to 50% in selected Hyatt UK Restaurants & Bars
Dry cleaning of business clothes
Complimentary meals on duty
Workplace pension scheme
Continuous Learning & Development opportunities
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the Hyatt family which has 1100 hotels in over 70 countries and is recognised as a UK Great Place to Work Company!
If this sounds like the Receptionist role for you then please apply today!