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About Us:
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!
If you are seeking to be a part of a family, this is the place for you!
Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process.?Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.
Summary:
The Control Tower Logistics Specialist will be responsible for providing the proactive feedback and recommendations on handling, control, and communication for all aspects related to a specific customer’s Program.
Key Responsibilities:
• Communicate to the customer where required as a single point of contact in support to the Operations, IT, and Program Manager.
• Receive and compile daily report for specific customers
• Compile Weekly Trailer Utilization Report and highlight low performing sites. Follow up for improvement for impacted sites.
• Prepare weekly update for Customers to send to management regarding the week activity.
• NDRO and Full Reallocation File Management - Assist ESS team to handle distribution errors and coordinate with Customers to receive correct allocation file when required.
• Reviewing SCAN hygiene weekly report and directing corrective measures to the sites, as well follow the events have been updated before the end of the week. Forward any missing SCANs to IT where operations completed their updates.
• Investigating cases where wrong SCANs have been sent and work with IT to fix the issue. Create IT ticket for retriggering missing SCANs.
• Work with IT for Tickets raised by the facility that need escalation and immediate support
• Container Inventory report - run report and check if containers are being worked on FIFO and level of priority basis. Communicate with the facilities that are not following the cadence to make necessary improvements.
• Freight on the floor - Analyze the daily report from all sites and check for ageing freight, query the site for any freight over 48hrs and monitor that freight is loaded